Pros
You can pay bills/expenses, the somewhat set hours outside overtime, my co-workers who sometimes got me through the day, location.
Cons
The mandatory overtime was too much at times. It was as high as 20-23 hours a week on top of the regular 40 hour work week.They would "ask" for overtime even on very short notice and then ask you why you didn't sign up making you feel like it was mandatory when that isn't how they word it some of the time. For example they "asked" everyone towards the end of one week to come in for 4 hours or so on a sunday (which we do not normally work) I specifically asked in our meeting if this was a request or mandatory and was told it was highly suggested. I didn't take that as mandatory so I did not sign up since it is very difficult to find a sitter for my daughter since my husband works odd hours on the weekends and would be sleeping late.My manager was on vacation at the time so another boss basically grilled me as to why I wasn't signing up and if I could make up the hours the coming week. I refused because they said it wasn't mandatory. I did get into trouble because I didn't work the mandatory 10 hours of overtime that week either which I understand is punishable. Sometimes I just felt like I had to stand up for myself there because the management didn't have your back. They are financial compensated with bonuses for our good performance so of course you are only worth the quality/quantity of your work there. Anyone who tells you differently is naive and feeds into the wellbeing propaganda they spout to everyone so maybe they will overlook the pressure, stress, and constantly changing standards that you have to meet very quickly.Not to mention the AWEFUL health insurance that is more like a discount program. They were fine with the 30 rxs per hour I typed when I started but as it went higher and higher I kept struggling and that inital 30 went to 32, 34, 40 and I was still struggling to maintain 34 while keeping errors under control. I mentioned more than once that maybe I could move to a different department but it always fell on deaf ears.I was burnt out with the atmosphere (not the work) so it majorly affected my performance despite my best effots not to let it. It is difficult to get back on track when they make you watch other people that type twice as much as you and think it will do anything but make me feel inferior because I will never type that fast without making numerous errors. What is funny is I probably made more than the girl I had to watch type because they give raises sporadically and seemingly at random. They kept actng like quality over quantity was what matters most but as I mentioned before the expectation kept increasing. I am not sure how they can say that our, my wellbeing, was important to them when we sat all day for as much as 14 plus hours a day during peak times. Yes the pto was nice but it was also for sick days which is understandable. They almost have to allot pto because the burnt out is so high there they try to offset it. But don't be fooled it isn't for our benefit, it is for the company's soley as they feel we will be more productive that way. I was unhappy there most of the time but felt stuck because of the money and since I do not have a degree yet. The communication between us and the management was not good. Different teams were told different things or nothing at all by email to recap meetings for people that weren't there. The new system they bought for us to use doesn't make sense in that it is not user friendly from a data entry perspective and whom ever decided to buy it has obviously never done our job.Anyway work for them at your own risk. Who knows you may be stronger than I and be one of the few that excells there. After all this is only my opinion based on my experience.