Bad HR department. - Anonymous employee Houston Methodist Employee Review

2.0
13 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

HMH does some truly AMAZING work, which will truly make you proud to work there. PTO is accrued from the first day that you are there. The cafeterias are awesome, though a bit over-priced. Amazing benefits, including cell phone discounts and pet insurance (pet insurance can be taken out of your paycheck). Several bonuses per year for an array of things, including basic hand-hygiene. When I was there, there was a program in place for extra bonuses and incentives for those employees that logged the most "steps" on their FitBit per quarter.

Cons

Perhaps my experience was specific to my research department, but it was (in the end) handled by HR. The regular procedures for employee discipline were not followed in my department, my requests and complaints were repeatedly ignored, and I was never granted an exit interview. Even after I raised serious concerns about the operations in my department, I was encouraged to quit my position, and was black-mailed by my manager. I expressed this to HR, and while I was told someone would look into it, I was ignored. Again, this may have been specific to my department.

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Houston Methodist Response
9y
Thank you for your response. We take each area of concern seriously as it impacts our workforce and our patients. Human Resources has responsibility to ensure that issues are reviewed and addressed as thoroughly as possible. In addition, our focus is to address concerns in full confidentiality with the employee’s concerns at the forefront. Please contact your HR department if you have not heard from outside agency regarding an exit interview and provide your name and employee ID. You will have the option to keep your comments anonymous or to request that someone follow up with you directly.

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5.0
12 Jun 2026
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Pros

Bonuses, work and life balance

Cons

Not too many cons to say

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Houston Methodist Response
1w
Thank you for sharing your 5-star experience and for your time with Houston Methodist. We’re glad to hear you appreciated the bonuses and work-life balance. Providing a supportive environment that recognizes our employees’ contributions is important to us. Those looking for their next support services careers can visit https://www.houstonmethodistcareers.org/jobs/support-services/
4.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, location, free parking & shuttle service. The salary is about what other organizations pay.

Cons

Certain things are department specific. Management need to work together. They ask for staff to be collaborative but don’t take our suggestions into consideration. Overall it’s a great organization to work for.

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