Great People, Exploitative Organization - Front Desk Supervisor Hotel ZaZa Employee Review

2.0
30 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Reasonable pay, opportunities for growth

Cons

Projects an external image of luxury and excess, but internally corners are cut at every given opportunity; employees are stretched to their absolute limits. The clientele is extremely demanding, and guests who cause significant disruptions or, often enough endanger employees and other guests are not held to account for bad behavior as long the money keeps rolling in.

Explore other reviews about Hotel ZaZa

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment with a strong culture of hospitality and teamwork. Management is supportive, approachable, and genuinely cares about both employees and guest experience. Excellent place to gain hands-on experience in a high-standard hotel setting and develop customer service skills.

Cons

As with most hotels, operations run 24/7, so schedules can require flexibility, including weekends and holidays.

4.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, cool clientele, good benefits

Cons

Weird hours can sometimes be given to you

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