Well-intentioned mismanagement - Anonymous employee Hopper Employee Review

3.0
8 Jul 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Incredibly talented(and fun) coworkers * Flexible time off/ work from home * Flashy company - lots of name recognition in the travel space * Challenging problems to solve

Cons

* First time managers are not equipped to handle their teams, leading to fumbled projects and increased anxiety around what could be easy wins. * The CEO constantly gets too in the weeds on projects and upends steady progress with never ending pipe dreams. He has an aggressive and manic communication style that leads people to move too quickly and create unscalable solutions in order to meet his unrealistic requests. He is a fantastic salesmen and uses his powers to bully people into doing things against their better judgement. * There have been constant reorganizations, leaving talented people stranded. * Bad communication from the top down. Everyone takes a childish and gossip driven approach to communicating company wide announcements. Being "in the know" becomes invaluable currency to navigating the workplace eco-system. * A lot of in-betweeners who were vital at earlier stages start to lose their footing because no one has experience scaling a company successfully.

Explore other reviews about Hopper

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and team structure is good.

Cons

Little overwhelming and not great futuristic thinking interm's of data

2.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

pay, remote, some good/smart people in pockets

Cons

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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