Toxic by design - Anonymous employee Hook & Loop Employee Review

1.0
4 Dec 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The office and location are great with a few perks like premium coffee, a finished rooftop, and a couple beer taps on one floor - If you're an FIT design student, this could be a decent opportunity to see how you like the product/UX field through a paid internship. - Except for management, people are very kind. I made valuable personal and professional connections here. - Work-life balance is not terrible but hard to take DTO when you're always anticipating of the next fire

Cons

Most of us could kvetch for hours about this place's shortcomings, but here's the CliffNotes version. H&L has some of the most toxic, maladaptive management many of us have seen. They are like four heads of an ugly hydra. I would say it's two hardened narcissists enabled by two sycophants. Turnover is high thanks to people constantly leaving and nearly annual layoffs that decimate teams and hang years-long projects out to dry. Essential roles are either never backfilled or outsourced across the world -- leaving major gaps in day-to-day workflows. Worse yet, managers celebrate failures instead of "learning their way forward" as they always tell us. This includes openly gloating about a brutal round of layoffs at a nearby bar just one hour after firing about a dozen people. It was sickening to witness but so symbolic of the dysfunction. They take solipsistic pleasure flexing in their little fiefdom with no regard for how it affects productivity and morale. The lack of care and self-awareness on their part is shocking, but sadly not surprising... For those considering accepting an offer here, I'd advise you to proceed with caution and consider your career goals and wellbeing before taking the plunge. Read the recent Glassdoor reviews for Infor, and it's the same story. Pay is submarket, raises are zilch, and management is allergic to investing in people. They treat employees like human brake pads with not much upside for us.

Explore other reviews about Hook & Loop

5.0
4 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great internship and great experience overall

Cons

Nothing about working there was a con.

4.0
24 Jul 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work environment is great. A beautiful open floor office plan with modern design and lounges to work or collaborate with team members. The agency cultivates a creative environment and most if not everyone has a voice to provide feedback. There are few barriers between you and upper management. Work is diverse and has the opportunity to make a real impact, even generate big profits.

Cons

Middle and upper managers seem inexperienced though open to suggestion. There is an inability to say "no"at all levels. There is little process or structure and projects are often started that don't seem to align with the plan or aren't technically feasible; ending up going no where. Priorities constantly shift often resulting in lost effort and unfinished work. Technology and design are often not on the same page.

9
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