Clueless Company with Lack of Accountability - Operations Honor Employee Review

1.0
17 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Free food and great people in Austin.

Cons

Honor is a textbook definition of “Peter’s Principle”. Employees are promoted to “warm a seat” or because they were good at their job and are now managing others. They are also hired on as managers because of their prestigious degrees/previous job titles/previous companies. These so-called managers (also some sr. managers and directors) have no clue on how to coach, hold 1:1 meetings, document, or manage performance. As a result, there is a huge amount of miscommunication, uncertainty, over-hiring, and lack of accountability. The real reason for the layoffs is that these “managers” will hire others to do their jobs or for illogical reasons. Once Honor realizes that they aren’t profitable these “managers” will lay off these employees to hide the fact that they lack competence and to blame it on everything else but themselves. This is why you see lay offs occurring every single year for the past three years. Many of the SF employees are so out of touch they don’t realize the negative effects of their actions when they make decisions. Most of them can’t even comprehend the realities of our caregivers and what it’s like to work a low-paying job in a high risk health care environment. Not sure why Honor pays for HR or L&D because they don’t do anything for the employees or the company. If anything, they are just puppets to these “managers.”

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Honor Response
6y
We appreciate your feedback on your experience at Honor. The people in the Austin office and the team culture here is really great, and we’re glad to hear that they were a bright spot in your time with Honor. Regarding managers, we have had several organizational changes as we continue to test and learn the best organizational model for our unique business, which unfortunately has led to difficult, but necessary layoffs. We do have confidence in the geographically aligned operation model that we’ve recently moved to, and our hope is that we can now build the right structured team and grow all of our people, managers included, to excel in their roles. As for our People team, including our HRBPs and Learning and Development, we have recently made investments in this team to further support all employees at Honor, regardless of role or level. We also appreciate your feedback about connecting our corporate teams in San Francisco to our field operations teams. We have taken this feedback and have made more efforts in 2020 to connect our leaders in San Francisco to our daily operations in Care, which has been proving fruitful.

Explore other reviews about Honor

5.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of hard problems to solve and great coworkers

Cons

Direction can change pretty quickly as the company's strategy evolves

1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are great because you're going through the same thing together. With that being said, proceed to the cons

Cons

Where do I start? - Poor Management - Poor Leadership - Poor Operations - No room for growth - Extremely small pay - No overtime pay but expected to work 14 hour days - Zero work life balance - Can't go to your Manager with a concern without being placed on a PIP because they're ready to fire anyone for no reason - Turning Homecare into Amazon - Can care less about the Caregivers. PAY THEM MORE!!!! They claim to but they can really care less about them - To put the cherry on top, they like to approved requested time off and then reverse it after being approved and tell you that you can't go on your approved time off because you need to work holidays.

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