2.0
27 May 2022
Former employee, more than 10 years
Akron, OH
Recommend
CEO approval
Business outlook
Pros
Great benefits, work life balance
Cons
unfair work practices, promotions, hours
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Users say... "Good pay to experience level ration" "Great benefits and able to ask questions" "You work from home, they have always paid me on time." "Free pizza and bagels on Fridays and great culture among the group, with one caveat." "Great people in sales and service ."
Users say... "Poor management No consistency among group leaders." "No bonus" "The leadership is incompetent and out of touch with the needs of employees." "Pay is below average, retirement package is way below average (401k match has a lengthy vesting schedule, match % is small relative to industry, their 401k vendor has high expense ratios for their available investments), health insurance is average, bonus structure is average, and group life insurance offerings are average to below average because they have a relatively low cap for the amount of insurance you can buy." "They provide little or no training, they set unrealistic goals such as closure rates however they high volume of claims makes that near impossible."