If You Are Desperate.... - Anonymous employee Home Instead Employee Review

3.0
3 Jun 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I guess the biggest pro to working at Home Instead is the flexible hours. If they call you for a shift and you can't work it for whatever reason, it's Ok (within reason of course). It's good positive work that you can feel good about. You could do a lot worse. Oh, they'll pretty much higher anyone who's willing to work. This is a franchise, so your experience is going to vary.

Cons

Pay is terrible! Also, hours are very limited. They might tell you during the interview that it's part time with possibility for full time, but, that's a lie. Starting off you'll be lucky to get eight hours a week! Forget about full time hours. You are on call as well. My office loves to call at 8:00am and ask if you can go in for a shift at 9:30am. Also, the work can be very boring at times. Sometimes you'll go in for a four to six hour shift and there isn't really anything to do. Sometimes the client and their family thinks that you are a nurse and expects you to preform "nurse duties" and gets upset when they find out you're not really a nurse. Obvious commutation problems with the office and the client.

Explore other reviews about Home Instead

5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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