In-home CareGiver. - Home Health Caregiver Home Instead Employee Review

2.0
4 Aug 2016
Recommend
CEO approval
Business outlook

Pros

There was a lot of communication, they offered multiple training courses, I was immediately offered 40 hours with one client, they were available 24/7 for questions or emergencies.

Cons

No PTO or any benefits what-so-ever. I was scheduled and paid for full time but treated as a part time employee. No UPTO was offered, all employees are expected to be available 24/7 and respond immediately - If you declined a shift you were required to offer an explanation as to why. The training was not hands on except for CPR (which they offered certification for) and there was absolutely no training offered for any of the clients individually. They went against their safety regulations having employees administering medications, doing wound care and lifting over 50lbs.

Explore other reviews about Home Instead

5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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