19 Dec 2025
Holland & Barrett Response
3moHi, thank you for your review. We're disappointed to hear that your experience working at Holland & Barrett was not a positive one.
We appreciate the hard work and effort that goes into the Qualified to Advise training and it's with your expertise that we're able to support our customers throughout their health and wellness journey.
Thank you also for sharing your honest feedback with us, this does not represent the experience we want our colleagues to have. We are concerned by some of your comments as we do not expect store colleagues to intervene in these situations. I will ensure this is fed back, as it's through this feedback that we're able to listen and continue to improve.
We wish you all the best for the future.
Kind regards, Holland & Barrett Resourcing Team.