Stay away if you seek competent leaders/managers. You get trained the way to do things,v then the reality is the right way is different when on the floor. Favortism, politics, brown-nosing dictates the culture. AA employees are treated very poorly and like they are invisible. You don't work 40hrsml,v more like 32hrs a week. Recruiting lies about shifts
Cons
All written in Pros. Stress, bad culture, discrimination, narcissistic floor manager, won't pay spiffs,etc
Holiday Inn Club Vacations Response
1y
Thank you for taking the time to share about your employment experience. We're sorry to hear this — if you'd like to talk to us more about your experience, please email us at TMConnect@holidayinnclub.com. We will be sharing your feedback with our leadership team to help improve our employment experience and wish you all the best in your future endeavors.
Explore other reviews about Holiday Inn Club Vacations
You get exposure to different sales styles, personalities, and ways of handling guests. Some coworkers and leaders were genuinely supportive and wanted to see people improve. It can be a good place to build and learn how to think on your feet. The earning potential is there for the right person and the team environment itself can be fun and energetic at times.
Cons
Training and coaching experiences can vary depending on leadership style. Success often depends not only on effort, but also on access to mentorship, tour volume, and real-time guidance.
Communication and expectations between departments did not always feel fully aligned, which at times created confusion around development and performance goals. During slower seasons, limited tour flow can also make it difficult for newer representatives to build consistency and momentum.