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Holiday Inn Club Vacations

Engaged employer

Vacation Telesales - Telesales Holiday Inn Club Vacations Employee Review

3.0
21 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Best compensation plan in the business

Cons

They feed their top reps the good leads from the good reservation centers. The East Coast is where the money is, so if you take calls from the Central or West Coast all night then you will work for $8/per hour. And like any other timeshare company the reservation agents build a bond with the guest and the guest feels obligated to be transferred to you but then they cut you off as you telling them who you are and why they were transferred and say "no, I'm not interested" and you get paid on conversion (number of sales for the amount of calls you take) or the guest puts their teenager on the phone to take the call. Stay away from telesales period! No matter what company.

Explore other reviews about Holiday Inn Club Vacations

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

good management and atmosphere. best comp plan

Cons

too much training, very corporate

3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

You get exposure to different sales styles, personalities, and ways of handling guests. Some coworkers and leaders were genuinely supportive and wanted to see people improve. It can be a good place to build and learn how to think on your feet. The earning potential is there for the right person and the team environment itself can be fun and energetic at times.

Cons

Training and coaching experiences can vary depending on leadership style. Success often depends not only on effort, but also on access to mentorship, tour volume, and real-time guidance. Communication and expectations between departments did not always feel fully aligned, which at times created confusion around development and performance goals. During slower seasons, limited tour flow can also make it difficult for newer representatives to build consistency and momentum.

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