Customer Service Manager - Customer Service Manager Hobby Lobby Employee Review

3.0
6 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Working as full time I have great pay, benefits, and discounts. I get every other weekend off. Manager usually gives off when requested. Lots of crafts and art supplies to choose from.

Cons

Terrible management. Given the title and position of CSM, I should be doing the job of a CSM. Manager always takes over and has me run register because he has no cashiers. Anyone can be easily let go just because the manager wants to cut back on hours. He constantly berates and reprimands his associates in front of others and over the intercom, hardly ever one-on-one. If not for the management, I would rate this job a 5/5.

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5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

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Cons

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5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- Guaranteed Sundays off - Consistent Scheduling - Employee Discount - Generous Benefits

Cons

- Outdated Technology - Physically Demanding - Stressful Holiday Rush (depends on your tolerance for stressful situations)

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