Pros
Fortunately, Hiscox has managed to hire talented, professional and personably pleasant people.
Cons
They have lost all of the same people mentioned above. The company will emphasize in the interview process they are only interested in “top performers” and your track record will lead you to a successful pay day over time. Employees buy into the pitch at first, however, mismanagement at both the product and personnel level has lead Hiscox to become an unreliable partner to its brokers. The company is outmatched when it faces the industry powerhouses due to its lack of capacity and does not have the nimble ness to keep up with new market entrants. Structurally, they are equally flawed. There is a “product side” and a “field management side.” The concept that a company with less than 1Bn in USA GWP needs that structure is unreasonable. No one has their eye on the right ball, product people watch bottom line and top people want revenue but they have no product knowledge. Nobody is on the same page, making this company a layup acquisition target. Failure to promote internally leads to their turnover problems.