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Hilton Garden Inn

Part of Hilton

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Good Attitudes - Front Desk Agent Hilton Garden Inn Employee Review

4.0
7 Mar 2014
Recommend
CEO approval
Business outlook

Pros

The hotel I work at is usually full of happy people-- happy employees, customers, and event-goers. Many people have asked to cross-train and are able to do so if they desire to. I find the hotel position to be quite enjoyable.

Cons

One challenge I have faced is having a lot of responsibilities when no managers are present to deal with bigger issues on the nights and weekends.

Explore other reviews about Hilton Garden Inn

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Clear and easy to understand shift expectations

Cons

To be honest nothing comes to Mind

2.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Consistent schedule Run the bar how you want Great guests Management gets what I need Good benefits (if they give you hours to qualify)

Cons

Outdated equipment Outdated pay Somehow still think $15/hr is good pay for cooks Severe staffing issues Low employee morale Toxic trigger happy management Cliquey employees

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