The best Company I've ever worked for - Guest Services Manager Highgate Employee Review

5.0
20 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Everything, my training was done with the front office manager and she trained me the whole 2 weeks! Everyday I work with her I feel like she's setting an example for me. Management is very good. Work hours are good, My work week is guaranteed 50 hours a week. Benefits are awesome. I only pay for medical, dental and vision is free. Highgate has taken over management of a lot of hotels here so there's a lot of opportunity for advancement. A lot of multitasking and excellent communication with management and the team. I feel proud that I work for Highgate.

Cons

Some of my co workers character defects, I should say something but at the same time, I realize that I'm not perfect either. And tells me what I shouldn't be. So far not much of an issue.

Explore other reviews about Highgate

5.0
8 Mar 2026
Recommend
CEO approval
Business outlook

Pros

great company to work for

Cons

none to add here, overall great

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Not applicable , the company’s bad reputation is not just rumors

Cons

This company has absolutely no flexibility for employee requests however you are expected to work 7 days a week , 15-18 hour days. Medical restrictions and disabilities don’t mean anything. No compromise on their part. No recognition, No compensation, No mental health support … They will burn you out, not care how their workplace tactics affect you or your work moving forward. They will then set you up to fail then use it as a reason to start the process of getting rid of you. No empathy for people. They refuse to accommodate requests for certain people but then others, no problem. Discrimination & Favoritism, I have never met a group with such evil intentions. All their claims about employees first are farthest from the truth. They only follow policies when it is convenient for them and depending on who it’s for. It’s all about who you know , not what you know Bottom line - the company is a total scam. The less you do the better. The excuses and practices for over compensating upper management is a joke.

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