Bit of a Sinking Ship - Maybe - Anonymous employee HighWire Employee Review

Thank you or taking the time to share your thoughts. I am pleased to hear that you are continuously learning and that you enjoy your co-workers. I believe that we have some of the brightest folks working for us in the industry. All feedback is valuable and we will continue to find ways to improve, however I wanted to address some of your specific concerns here. The introduction of KPI’s and quarterly goal setting is a new process for us and it can be a challenge make a part of your regular routine. With the introduction of online tools and a quarterly cadence to review with your manager it is our hope that this will further enhance transparency throughout the organization. As HighWire matures we continue to look for ways to enhance our employee benefits. We recently rolled out expanded health benefits that include increasing employer paid life insurance to 2x employee annual salary and introducing pet insurance, cancer insurance and an employee assistance program. We also recognized a change in health providers and plan design as part of this enhancement which allows us to offer vastly similar benefits at a fraction of the premium costs, saving some employees thousands per year. To clarify, our newly implemented bonus program enhances our pay for performance compensation philosophy and offers employees the ability to directly impact their annual earnings, once funded, at a target percentage greater than the typical merit pool. We have on-boarded 50 new employees in recent months, and you are absolutely right, on-boarding so many employees does present a challenge. With the introduction of our learning management system as well as our new cross functional team initiative focused on implementing a core documentation platform and best practices for knowledge sharing, we hope to continue to see a positive impact on on-boarding efficiency. All employees are welcome to post Glassdoor reviews and feedback in all mediums are appreciated. I would be happy to meet with you to discuss further any suggestions you may have for continued improvement. Please feel free to reach out any time. I look forward to hearing from you soon.