Set up to fail - Inside Sales - Digital Marketing Specialist Hibu Employee Review

1.0
24 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Fun work environment. Good pay, benefits, and perks if you find your own way and don't listen to management. Compensation was great for me because I did what I wanted and did not listen to management. They even sent me on a paid vacation for my efforts.

Cons

Favored employees get away with long stretches of no sales. They mute their phones and pretend to dial customers just to get their call counts up. Management is aware and does nothing. Poor lead generation and management does not allow their reps to use sales techniques that work for them. They force a ridiculous sales technique on you and make you throw away anything that makes you successful. This company will set you up big to make you fail if you let them. I'd give the company no stars in some areas if I could.

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Hibu Response
8y
Thank you for your feedback, we agree there are many positives to working at Hibu. Such as compensation plan, benefits, and a fun work environment. Hibu is proud of our sales team and the partnership approach we take with our customers. We believe we have best in class digital products that drives significant ROI to our customers. Our sales strategy is focused on partnering with customers and has proven to be very successful. As such, we strongly disagree with your feedback, but will be sure to share this with management.

Explore other reviews about Hibu

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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