Not as great as it sounds - CS Enablement Manager HiBob Employee Review

3.0
28 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Good solid core product, great sales and customer success teams, lots of very talented hard working people that are a pleasure to work with.

Cons

Anything beyond core product is distinctly average and not well thought through the latest Learning product is missing some critical functionality that is needed if HiBob wants to address the Enterprise market. The real issue is however there are lots of people in management positions that do not have a clue what they are doing. The blind leading the blind is bad but the blind leading people with vast amounts of experience and great ideas is worse. Secondly teams in customer success are put under too much pressure to perform without the right support and enablement, there is also way too much ambiguity in this company, ok you are a scale up however you should have basics already worked out. The fact that your leadership team can’t see these problems and the affect they are having on people is bad.

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HiBob Response
2y
Thank you for your review. We are sorry to hear this has been your experience as this is not the environment that we strive for. To your points on our leadership team, we invest a lot into our managers as we know this is crucial for our growth and also it is crucial to be able to support all our Bobbers. This has included having off-site leadership training workshops for all new people managers in the business, a regular leaders forum plus ongoing training on cultural safety, leadership style and on having leadership conversations. This is ongoing as we appreciate that leadership isn’t a tick and done exercise. We take feedback from all our Bobbers very seriously. This included x3 surveys which we use to create real & meaningful actions to improve ways of working for all Bobbers. If you would like to discuss these points further, please reach out to our Senior People & Culture Director: toby.hough@hibob.io

Explore other reviews about HiBob

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Does Glassdoor have a character limit? Honestly, this is the best company to work at. The people are absolutely incredible. Super smart and supportive, it’s a great combo. I love our office lunches, perks (gym/wellness stipend for example) and just overall good vibes. Product is massive so definitely know that there’s more to learn everyday. That’s the beauty though, it’ll never be boring.

Cons

No cons - more like suggestion. Bigger office so we can come in more!

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HiBob Response
3w
Wow, thank you for this amazing review! We’re so happy to hear that you’re enjoying the people, culture, office lunches, perks, and overall vibe at HiBob. Creating an environment where smart, supportive people can do great work together is something we care deeply about. We also love your point about the product — there’s always more to learn, and that’s what keeps things exciting. And noted on the bigger office suggestion. We love that you want to come in more! Thanks again for being part of the Bob journey.
2.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote environment with a lot of flexibility. Most people across the organization are genuinely kind, collaborative, and supportive to work with.

Cons

There is a continued narrative around an upcoming IPO that does not feel grounded in current market realities, especially given broader trends where even much larger, much more established companies are holding off. Stop saying it is coming...it's likely not for a very long time if ever. The product was USED TO BE highly differentiated, but the HRIS space has become much more competitive and many alternatives now offer similar or better capabilities. In the U.S. market specifically, some of the company’s core messaging around culture and DEI does not resonate as strongly with buyers as it may have in the past. Things have shifted here and companies are not focused on this anymore. Payroll was highly anticipated but has not met expectations, and its limited adoption has made it harder to position as a strength in sales cycles. Even HiBob doesn't use it's own payroll to pay our employees. From a go-to-market perspective, there are challenges in selling upmarket. The brand and product positioning is not aligned with enterprise expectations, which creates additional friction in longer, more complex sales cycles. Leadership tends to stay optimistic about these dynamics but could benefit from more direct acknowledgment of market feedback and competitive realities. It's not working in the US at all. It never really has.

4
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HiBob Response
3mo
Thank you for taking the time to share such detailed feedback. We’re glad to hear that you value the flexibility of our remote working arrangements and the collaborative culture we encourage across the organization. Regarding the US market, it's true that there has been a major shift. However, the US remains one of our largest growth opportunities and we're ensuring a better product-market fit as we aim to scale. Our messaging is evolving to better reflect this. We appreciate the honest perspective on payroll, positioning, and the competitive outlook. These are areas we evaluate on a regular basis, and we're actively working on a more defined proposition and greater brand awareness. Finally, we're unable to use our own Payroll product to ensure the confidentiality of our employees' data. This is best practice amongst payroll organizations.
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