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      Herc Rentals

      Engaged employer

      Herc Rentals reviews

      This department is overseen, and managed like a Kindergarten class. - Customer Account Specialist Herc Rentals Employee Review

      1.0
      2 Oct 2019
      Customer account specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros of working at Herc Rentals are the amazing people you get to work along side with. With out my co workers I would have quit a long time ago.

      Cons

      -Policy that you must be in your position for 1 year prior to applying to another department, or being promoted. -This department will block / not allow you to go to a different department -Quality of work is looked at by how many phone calls you can make in a day, and not about the amount of money you collect. -There is no consistent way to do something. You could ask all managers and each one would tell you to do something different.

      avatar
      Herc Rentals Response
      6y
      I truly appreciate your concern, and would like to help if you would come and have a confidential conversation with me. We are trying to help make this the best place in SWFL to work, and this feedback will help. Please reach out to thomas.wirtz@hercrentals.com and I will move my schedule to meet with you.

      Explore other reviews about Herc Rentals

      5.0
      10 Jun 2026
      Pro sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Able to learn the basics of the company through Herc University. Ride alongs with TSR, road tech, and drivers. Guaranteed sala positions after completion of the program

      Cons

      No complaint from me, position has been everything I have expected and more!

      1.0
      11 Jun 2026
      Customer care
      Recommend
      CEO approval
      Business outlook

      Pros

      There are absolutely no pros to working here

      Cons

      The worst place I’ve ever worked. Management is completely disengaged and cares nothing about making the business run smooth, and sure not about employee satisfaction. The Director is the most condescending person I’ve ever met in my life, and casts a dark shadow over the entire department. Nothing is done about it. Job security? You won’t have that here. It’s like Survivor, every week someone else gets voted off. Avoid this place like the plague

      1
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