WOULD NOT RECOMMEND - Customer Service Representative (CSR) Henry Ford Health Employee Review

1.0
18 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Work Hours was descent at the time

Cons

Management was biased and inconsistent, and HR did little to address real concerns. Speaking up about being mistreated felt like it led to retaliation. The culture was unprofessional, with coworkers openly mocking others. Benefits were also below average

Explore other reviews about Henry Ford Health

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good culture and great team

Cons

Not many cons but there has been an increase in workload

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, safe and trusting environment, leaders that listen, lots of opportunities for training and development.

Cons

Inconsistent between different hospitals and leaders. Health insurance is awful and expensive. Bonuses only go to leaders, even though frontline staff are doing the actual work.

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