IT Supporr - Customer Service Representative Hemmersbach Employee Review

5.0
12 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Felxible, Freedom and very supportive

Cons

Bonus is very less comparatively

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Hemmersbach Response
2y
Dear colleague, Thank you for giving us a 5-star rating! It’s great that you are enjoying the flexibility we offer through schemes such as flexible working times as well as the freedom that comes with our approach to managing by giving colleagues responsibilities from Day 1 so that they can grow into their roles as they take ownership of their tasks. We’re also glad that you feel supported, and our managers are trained not only to empower their teams but also to be available and to support them in their work. As for bonuses, these can vary depending on the role, but when you say yours is less “comparatively,” it’s not clear to us what comparison you are making. We would be happy to hear more on this from you, so please write to us at EmployerRatings@Hemmersbach.com. Kind regards, Your HR Team

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5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Straight forward Job very flexible

Cons

Gas mileage was low did not meet the national average

1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have yet to find any.

Cons

No yearly raises, takes too long or forgets to remburse for transportation. Unusually high expectations yet doesn't give enough work to meet those expectations, very small amount of holidays off; and on the holidays you work, you might not get tickets anyway so you might as well just get a paid day off anyway. Performance review is complete nonsense. They do not judge you by how good you are, and they also pay you hourly for jobs that one would normally get hundreds; sometimes thousands for. Your experience doesn't matter, they are greedy and don't care about onsite technicians.

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