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Helping America Group

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Rude - Customer Service Representative Helping America Group Employee Review

1.0
4 Nov 2015
Recommend
CEO approval
Business outlook

Pros

When you come in people are so nice then you realize that they are getting over on people by telling them they are going to help them out of the debt they are in. They basically prolong the process to get more money when they have already received all the information needed.

Cons

Then they change on you. I work part time and the have cut my hours to less than ten/ week. I was promised so much overtime and a monthly bonus. Because I have it in writing I am going to fight for it. Don't work here... and make sure everything is in writing if you do.

Explore other reviews about Helping America Group

5.0
30 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Getting hired was easy. I sent my resume and got a call back immediately. I got hired at the interview. What we do is helpful to our clients. Since people will always struggle with debt there will always be clients to sign up. The pay is good. Good benefits.

Cons

The days can seem long from 9-6 PM. There aren't many spiffs or incentives.

5.0
16 Oct 2015
Recommend
CEO approval
Business outlook

Pros

If you show up to work with a positive attitude and produce there are great opportunities to advance with in the company. I started working here back and May and as of October I have been promoted twice. Yes it does take hard work and resilience. But this company is one of the good ones, they actually take care of their employees unlike so many other call centers. Pay structure is also their so you are not wasting your time on a base salary. Every month I am pleased with what I achieved at Helping America Group. I can see myself working here a long time and I have a history of moving on after 3 to 4 months. I recommend this company to anyone.

Cons

I can't think of a Con, I am beyond pleased with my job.

2
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