Decent salary for a call agent - emergency team member Hellas Direct Employee Review

4.0
18 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Decent salary for the call agent position Hybrid. Opportunities to change departments and grow based on your skills and academic background

Cons

Toxic work environment and favouritism depending on the team. HR is not always perceived as impartial, posing unwilling attitude to evaluate feedback from its employees.

Explore other reviews about Hellas Direct

3.0
30 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Good money, life insurance, be part of something innovative

Cons

24/7 opening hours, at the interview i was informed that there are going to be 3 shifts but that never happened each day another hour. The company got from start up to a big one pretty quickly so whoever was the oldest then got promoted to seats that are crucial such as supervisor to a team with 0 experience. As a result 2 people destroy all the good mood and one hole department just because they were lucky enough to be in the company longer than others. No one does anything or hear us so many if not all of us are not happy

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, salaries better than most, many teams in house so effective internal communication and less back and forth, great ideas and innovations in the field. Good training for people who have never dealt with this field before. Opportunities inside the company for advancement and usually it gets recognized.

Cons

Some favoritism going around and very few people less than adequate for the job.

See reviews by: Helpful|Rating|Date|All