Flexible and accommodating, but fast-paced environment - Pharmacist HeliosX Group Employee Review

4.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible and accommodating and good

Cons

fast paced and remote working

avatar
HeliosX Group Response
1w
Thanks for taking the time to leave a review. We're delighted to hear you've had a positive experience at HeliosX and that you've found the flexibility and support available to you valuable. As a growing business, we know the pace can be high, but we're pleased you feel like this has been balanced with an accommodating environment. We appreciate you sharing your experience.

Explore other reviews about HeliosX Group

5.0
10 Jun 2024
Recommend
CEO approval
Business outlook

Pros

The team here are incredible, everyone is very collaborative and really care about the customers. I can honestly say this is the best company I've worked for.

Cons

There have been some changes in senior leadership but that doesn't really affect myself or the team in our location

4
3.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

No real technical skills needed. Remote with full benefits/team leads can be helpful. Gift cards are awarded every 90 days or so for productivity. All equipment is provided. Office supply stipend. Low volume = low stress. High volume = high stress.

Cons

Daily/weekly quota can not be front loaded meaning you have to be active constantly instead of doing your work ahead of time and enjoying remote benefits like other companies. U.S. agents work with agents from other countries who are held to a lower standard/quality of work than they are. Call volume can be high at times. Overtime is rare. Leadership can be incompetent at times. Time spent is valued over productivity.

1
avatar
HeliosX Group Response
1w
Thanks for taking the time to leave a review. We're pleased to hear you've enjoyed the flexibility of remote working, the support from your team and the benefits available at HeliosX. We also appreciate your feedback on workload, ways of working and consistency across teams. Thank you for sharing your experience.
See reviews by: Helpful|Rating|Date|All