27 Sept 2017
Anonymous employee
Healthgram Response
6yThank you for your input. Our customer service supervisors have put in a considerable amount of work ensuring our training program is thorough and offers a good balance of classroom instruction and on-the-floor experience. We value consistency in our processes; the Employee Management Tool remains available to clarify job responsibilities, schedule, and even direct report. We are sorry to hear that your experience regarding direct report was confusing.