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Healthcare Services Group

Engaged employer

Avoid like the plague - Sales and Marketing Healthcare Services Group Employee Review

1.0
27 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Absolutely nothing good to say about this firm that is ran like the worst greaseball used carsalesman you have ever envisioned in your worst nightmare.

Cons

I could write a dissertation here, but I'll leave the cliff notes. I was hired to do sales and marketing for this firm. They fed me their typical bs line about having to learn each position so that I could properly market their services. I obliged, mind you I've had several years experience with corporate sales and hold a Masters degree in health care managent. Next thing I knew I was cleaning floors, waxing and stripping, doing feces ridden laundry, and working nights to do these wonderful tasks. After a month of this nonsense (which by the way they were only paying a salary of 32k) I said I need more money (like what was promised to me in the interview process 75-100k with commissions) and I was rewarded with a 2k bump and my very own nursing home to manage. This sounds nice, but it was worse. I was expected to be on call 24/7, manage a staff with about 80% attrition rate due to poor pay and no benefits, so in essence my work load at least doubled because of staff not showing up, and it was now my responsibility to cover their shifts cleaning rooms/floors/feces ridden sheets. Oh, the added bonus was that I was salaried so those 80 weeks I was putting in included 40 free hours to HSG. Needless to say, it was my fault for not better vetting this firm and I never actually got to a point to provide sales and marketing like I was hired for.

Explore other reviews about Healthcare Services Group

5.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Helps develop responsibility and discipline

Cons

Often requires night or weekendshifts

4.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A Properly Managed Account with good Upper Management support can reward an Account Manager with 5 day work weeks and weekends off. The Mission Statement, which could be distilled down to Do your utmost to serve your Clients, Residents and Employees and Make this world a better place, resonates with me. I've read a lot of negative reviews basically saying HCSG Upper Management overburdens Lower Management and Hourly Employees withdemands that are impossible to meet. But I have not experienced this. Far from it. Thus far, everyone in my own upper management line has demonstrated the opposite, they are all eager to prioritize "rescue missions" to ease the pain of managers who are short staffed for example, by jumping in to help their Account Managers Personally. I would say, if dumping excessive work or educational demands on Lower Level Managers and Employees is or was a real issue at HCSG and explosive attrition was ever a problem as a result - my upper management Team is PROACTIVELY Demonstrating the RIGHT way to fix and run things and I applaud their effforts whole heartedly.

Cons

Any Manager whose focus has always been on Problem Solving / Trouble shooting will always have much to say when it comes to making things work the way they should in a not so perfect world. To share everything I am personally involved in fixing and everything I intend to fix would potentially give the wrong impression of this company as a whole. Every Location, has a different story to tell with it's own inherent issues, and I have not been with HCSG long enough to comment on Nationwide Management patterns. I assume any Management Deficiencies in the past that may have resulted in High job dissatisfaction and turnover rates have been addressed and Employee Corrective Actions have been applied to the mid and upper Management team just like they would be and are to lower management and hourly employees. That is my assumption. And if it turns out that upper management is detatched and non sympathetic with the real life issues caused by overburdening lower level employees with impossible demands, I would cite that as a Ginormous "Con" with intense heat and passion because that would be a persistent pattern that contradicts the often stated Corporate Mission with blatant hypocrisy.

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