Pros
-work from home
-no weekends
Cons
-very poor management
-lots of micromanaging from your managers
-lots of confusion with having multiple managers/supervisors, and the right hand does not know what the left hand is doing
-new hires are half trained and a lot is asked of you
-very high quotas to meet with limited time
-unexpected demands that are very unreasonable
-you will not feel like your supervisor or trainer has your back, they do not validate your concerns at all