Health Catalyst

Great place to work - Senior Vice President Health Catalyst Employee Review

5.0

1 Oct 2020

Recommend

CEO approval

Business outlook

Pros

Overall great place to work. I have been an employee at Health Catalyst for almost nine years. I have seen many ups and downs and lots of change. Most of the change is a result of growth and having to change to meet the new challenge of that growth. I feel like during that time, I have also grown considerably in my knowledge and skills which I am very thankful for. I think HC leadership sincerely wants to help our clients and their patients. HC leadership listens to employees and wants them to feel welcome regardless of backgrounds. I think this is evident in adopting interest groups such as the LGBT Affinity Group, Women Empowered Group, Veterans and Allies, and most recently a Team Members of Color, Champions, and Allies. HC has flexible PTO that has personally enabled me to be able to attend family events as my kids are highly involved in athletics which I greatly appreciate. I also enjoy being able to work from home which has provided even more flexibility. The benefits and compensation at Health Catalyst are very fair and there is a concerted effort to try to promote although it's not always perfect. Most employees are hardworking and easy to work with and are capable in their different roles.

Cons

Because there has been significant growth, there has been a lot of change. I think people that have been with the company for a long time are comfortable with that change because we are used to it. I think it is harder for new employees that are not used to rapid change. I do think that executive management makes decisions base on where we are currently at without thinking how that change will be implemented at older clients or a plan on how to roll it out to older client. Process has not been a strength at HC. I think this is a cultural attribute of a small startup that needs to change as we are now a larger company. Fortunately, there are initiatives to address this weakness, but it is still a shortcoming. Lastly, although a positive for many, the flexibility offered to employees means some take advantage. I often have not been able to contact critical HC employees that are client facing when there is a fire at a client. I have also had clients criticize the amount of time we are given for holidays which often times makes it hard to deliver on timelines. We have to be better at supporting our clients during the generous holiday days off.

Health Catalyst Response

Thank you for your review and for your many contributions these past 9 years! I also appreciate your leadership along the way as well. I appreciate your feedback about how we can improve, including finding ways to stay more connected to the front lines at clients. I've found it helpful to remain on the governance committee for a number of our clients to give me a regular direct checkpoint to hear from clients about what is going well, what could be improved, and what their priorities are. We are looking for ways to enable more of our senior leaders to have similar experiences to enable this connection to the field and to our clients. We'll also work to prioritize direct feedback through skip-level 1:1s and other sources of direct, unfiltered feedback. Thank you again for your direct feedback! Best, Dan

Great place to work - Senior Vice President Health Catalyst Employee Review

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