Lack of Trust
Do we as a company truly believe that we can offer flexible PTO, parental leave, reasonable work life balance, and a long list of other benefits while still maintaining client satisfaction and profitability?
Dan Burton believes we can, some others in leadership do as well. But it appears that many in various levels of management are skeptical, and it shows. We have exceptional benefits, but if we don’t trust our team members to act as owners and instead begin needing to spell out every policy we will have lost something valuable. Clearly some must have taken advantage of our great benefits for these feelings to occur, but the many should not be punished for the actions of the few.
Difficulty in promoting
As expressed in many other reviews, getting promoted at Health Catalyst is a feat unto itself. Processes have been implemented to try and resolve this, but these same processes are now used as a tool to further give leverage to management to not promote. Wildly broad skill set requirements must be met to 'level up' and a manager can use any weakness as a cause to hold a team member back rather than recognizing the specialized strengths.
Drive can only get you so far
It used to be when Health Catalyst was a young company, a person could come in with little to no experience, work very hard and learn quickly, and rise up the ranks. Unfortunately it appears this is no longer the case. Tenure has taken priority over commitment and drive, and it has resulted in a sour workplace for many trying to 'make their way' into the Silicon Slopes.