Amazing Culture of Trust, Especially in Platform Engineering - Program Manager Health Catalyst Employee Review

5.0
15 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Bryan Hinton is the best manager I have ever worked for. He and his Platform Engineering leadership team have established such a rare culture of trust and an operating model that is incredibly rigorous yet efficient. Every meeting and discussion is productive and full of positive energy. Some of our discussions and other interactions can get pretty intense, because of the complexity and because of the passion and the pride we take in the software we're building and why we're building it, but our mutual trust and goodwill is reinforced through this continuous collaboration.

Cons

Some other parts of Health Catalyst struggle to achieve the same level of rigor, scale, and collaboration. They are often quite siloed and have wide process variability, but they are getting better.

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Health Catalyst Response
8y
Thank you for your feedback and for sharing more about your positive experience in Platform Engineering. I am also a big fan of Bryan, and thought his presentation in our most recent all-team-member meeting, last week, was outstanding and really important, as we work to become better across the board in building scalable technology. The work being done on the Platform team is leading the way. I also acknowledge that we have a long way to go, across many product and service lines, before we will approached our scalability goals. But I also feel good that the awareness of the challenge is high and that the commitment to making meaningful progress is shared. In our weekly Leadership Team meetings in 2018 we are incorporating more "operational reviews" of each major functional area of the company, rotating through all of these areas on a quarterly basis. These operational reviews are also attended by Extended Leadership Team members, and are showcasing the focus, the effort, the challenges and the progress being made in becoming scalable and sustainable, while also contributing directly to the mission. I'm encouraged by these reviews, not because there aren't problems and challenges for us to overcome, but more because we have a solid, realistic awareness of where we are and where we need to be, along with a plan of how to get there. We will always, always have challenges to face, and improvement that will be needed, but as long as we can face those challenges in a clear-eyed way, with a commitment to overcome them, we will continue to progress towards achieving the mission. Thank you for your personal contributions to this mission. The platform is the foundation for all improvement. Your work in making the platform scalable and robust and best-in-class is absolutely critical. Best, Dan

Explore other reviews about Health Catalyst

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with opportunities to work cross-functionally on meaningful healthcare initiatives. Strong focus on client impact, collaboration, and continuous learning.

Cons

Processes and roles can feel ambiguous at times, requiring employees to be comfortable navigating change and figuring things out as they go.

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Health Catalyst Response
3mo
Thank you for taking the time to share your feedback. I appreciate the thoughtful recognition of our collaborative culture and the meaningful work the team does together. How we work together matters just as much as what we do. Our operating principles and cultural attributes remain foundational. To address your concerns about processes and roles, as the organization evolves, we’re prioritizing clarity in these areas to better support teams. There’s real momentum building right now, and the work ahead is meaningful. I’m grateful for you and the role you play here, and I’m excited about what we’re building together.
3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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