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Harbor Freight Tools

Engaged employer

It's not a bad job, but.. - Retail Sales Associate Harbor Freight Tools Employee Review

3.0
14 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling if you have open availability. They give you two fifteen minute breaks and thirty minutes unpaid for lunch. They do look out for you as a whole.

Cons

Pushy metrics, not really customer-centric, middle to low quality in-house products you have to push replacement plans for. They keep track of your percentages and if you don't meet them you will be replaced. High turnover for sales. "You wear many hats." and understaffed. Incredible amount of returns.

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Harbor Freight Tools Response
2y
Your feedback is greatly appreciated. We are committed to continuously improving across all aspects and levels of our organization, and your comments will play an important role in this endeavor. We strongly encourage our Associates to connect with our HR Partners regarding any concerns. Thank you for your hard work in Hot Springs, AR and we wish you all the best.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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