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Harbor Freight Tools

Engaged employer

Was I Wrong - Anonymous employee Harbor Freight Tools Employee Review

1.0
16 Jun 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Growing company room for upward growth.

Cons

Store Manager and District Manager treat employees as well as Assistant Store Manager like slaves. Total disregard to scheduling requirements. Sporadic scheduling times makes it hard to have quality of life. Company is a total joke. Worst retail experience I have had in my 20 years in this Industry.

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Harbor Freight Tools Response
11y
Hello and thank you for sharing your input on working at Harbor Freight. We agree, the company is growing like wildfire, and the opportunities for growth are phenomenal! We also hope you're enjoying the perks, like the employee discount, paid time, off and the generous benefits package. We'd also like to thank you for sharing your concerns and we'd love to hear more about them. Please consider reaching out to your HR representative so that they may be able to help. Or if you prefer anonymity, please call the HFT Outlet Hotline at 1-800-693-8377 where you can freely share your opinions.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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