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Harbor Freight Tools

Engaged employer

Lack of involvement - Store Manager Harbor Freight Tools Employee Review

2.0
13 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Small private company, great customer base. Unique environment sales spiffs encourage associate selling. Benefits are pretty good nowadays and affordable

Cons

Work life balance is non existent, lack of communication, tasking so much the logistics team is broken down into nothing and increases turnover. Unrealistic work expectations

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Harbor Freight Tools Response
8y
Thank you so much for your feedback, it will help us in our continuous improvement in this region and others. We wish you the best in your future career goals!

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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