Decent last resort - Anonymous employee Hanover Research Employee Review

Thank you for your feedback. I am sorry to hear that you are not enjoying your time with Hanover. We are very upfront about our salary ranges during the interview process and are constantly benchmarking our salary bands against other similar business models to ensure parity. We acknowledge that there are companies able to offer higher base salaries because their business model is structured on billable hours or traditional per project client billing however we are continuously looking at various other ways to demonstrate how much we value our employees. Some of these ways includes firmwide events such as Field Day and Day of Service where work days are used for non-work events; we increased annual PTO in the first year of employment by 3 days and have removed the roll-over cap essentially allowing unused PTO to continue to accrue and be used in larger chunks of time and we’ve built in an ‘emergency PTO’ fund to assist employees dealing with serious medical issues so that they are not forced to use their PTO or go on unpaid leave while in hospital or recuperating from a major illness. Our investment in our employees’ professional development remains a key focus as well. We continue to add more training and more opportunities for employees to learn and grow professionally. We continue to promote high achievers on a bi-annual basis during performance reviews. Our Star Awards campaign is a way for individual researchers to be acknowledged for their dedication and teamwork especially when researchers work individually or project teams are siloed. It encourages managers to share the positive feedback with the entire research cohort. The financial reward that accompanies this is a token of appreciation, not intended to serve as a financial incentive. Our researchers have an enormous amount of pride in the work they produce. We want to use the Star Awards to showcase their achievements. Turnover at Hanover remains very low (less than 20%) despite the perception that a high growth company would also have high turnover. I encourage you to bring your concerns to your Personal Manager, your Managing Content Director or directly to me. We rely on honest feedback as we continue to build our organization.