24 Jul 2014
Hanover Research Response
11yThank you for your feedback. I agree that Hanover staff are outstanding and that it is the people that make the company a success. As at any high growth organization, we do need to strive towards aggressive goals if we wish to maintain our growth trajectory and serve our clients at the level they have come to expect. A small number of staff have not responded positively to these goals and other management level decisions, however we firmly believe, after almost 11 years in business, that our senior executives and managers are even more invested in the company's and employees' long term success than we were when the company was just starting out. Our attrition level is lower than in previous years and the investments we are making in employees' professional development continues to be a core focus of the company. Our senior level staff operate at the highest level of business and professional ethics so I am very surprised by your statement to the contrary. This is a serious allegation and I highly encourage you to bring this directly to me or our CEO. Thank you again for your feedback. I encourage you to engage in this type of honest and open dialogue with either your manager, HR generalist or me directly.