Recent Changes for the Better - Anonymous employee Hanover Research Employee Review

4.0
13 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I work in the Account Management team at Hanover, and our team is collaborative, fun, and hard-working. A few specific "pros" to highlight: 1) The account management team has a great team dynamic. That's seen through the collaborative effort to meet team revenue goals, the energy & conversation in our section of the office, and the 'open door' policy of our team management. Our department went through a recent leadership change, which has made a hugely positive impact on the team as a hole. Our team now celebrates wins together (no matter how small they might be) and has a much more positive energy. Management is now open to feedback and is more supportive of the day-to-day role of the account managers. 2) There is good potential for promotion and bonus payouts. Hanover is a company that promotes and pays employees based off of merit. Across the company as a whole, and specifically in the account management role, you will see direct correlation between success and reward. 3) It's generally a fun place to work. There are frequent incentives (baseball games, happy hours, etc.) that make working toward a revenue number feel more fun. Our team also is friends outside of the office - celebrating holidays, weekends, babies, weddings, etc as more than just coworkers.

Cons

1) Life in a cubicle can get pretty grim. That said, I know the company is investigating what employees want in an office environment in an effort to redesign the space to make it both more conducive to our jobs and more comfortable. 2) There is pressure associated with working toward a revenue-based job. Although there are incentives and payouts that make the pressure more worth it, there is no denying that this position can be stressful at times. Associated with that, there are times where a lot of the clients' decision-making is entirely out of our control, which can be frustrating. 3) Some parts of the job are mundane, administrative tasks. The majority of days involve a variety of different tasks/roles, but that is definitely not every day. Some days are spent entirely in a cubicle working at a computer. I think this will be improved by a change in environment, when these types of days can be spent in a more open environment than individually in cubicles.

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Hanover Research Response
9y
Thank you for your feedback. I am glad to read you are seeing the changes made having a positive impact on your role and your team. We are looking forward to the new more open layout for our offices next year. It should improve the flow of natural light in the space as well as reduce the isolation some staff feel in cubes. I'm interested in hearing your suggestions for ways to improve upward feedback on your team so please either contact me directly or send an anonymous suggestion to the CEO suggestion box.

Explore other reviews about Hanover Research

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Company's culture is great. Lots of nice and brilliant people to work with.

Cons

Not a lot of opportunities for advancement.

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Hanover Research Response
4w
Thank you for your review. We are happy to hear you enjoyed working at Hanover! Please feel free to reach out to peoplesupport@hanoverresearch.com with any more information or if you have questions about our annual performance review process and career pathways. -The People Team
3.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people and the clients

Cons

Leadership is too far from the work to understand how things actually function

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