Unclear priorities in upper management - Housing Stability Coordinator Hamilton Families Employee Review

Upper management disconnection from the work. Lack of accountability between departments. Lack of communication between upper management. Upper management speaks about striving for feedback and improvement but does not implement the feedback. Coordinators and Specialists/Case Managers are not paid to accommodate the work they are doing. Dependents benefits are not sufficient/are expensive (averaging $500 monthly for spouses).