Unfulfilled, Overworked and Underpaid - Anonymous employee HUB International Employee Review

2.0
12 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's really hard to give this company any pros...we do have nice company outings every now and then. There are also some great people that work here (I really mean that) which makes things a little more pleasant for me but the bad really outweighs the good at this company. I can't say I enjoy working here.

Cons

I feel burdened every single day here. I feel like I am drowning but the only thing that really keeps me going is the fact that I have a few people to shoot the breeze with. -The first con is that we are {extremely} understaffed. I don't really understand how this is even allowed to go on for as long as it has and I believe no one in authority or with influence really cares. Someone that's worked there much longer than me filled me in on the company and told me that for as long as they've been there, my department has been the busiest and the most understaffed with a very high turnover. No one wants to work in this department. - Second con: Pay is low in comparison to the work load. Although, I'm not too sure more money would make working here any more tolerable.... -Third con: There's no integrity. I really don't want to elaborate on this because I want to remain as anonymous as possible...but I've seen some things happen here and I don't understand how so much gets swept under the rug. I really am disgusted...with what I've seen and some of the people I've seen do them. -Forth con: Technology is outdated. Also, the "higher ups" aren't readily willing to get with times and that makes my job that much more tedious and monotonous. Fifth con: There was no training. This is extremely problematic, especially for those newcomers (and there will be newcomers because turnover is high). I don't even bother voicing my frustrations with management because I feel like nothing will be done about it anyway (and I have experienced this as well). The consensus I've gathered from speaking with people that work there about all the problems here is that you have to just learn how to deal or look for something else.

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Pros

Everyone I work with is great

Cons

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2.0
19 May 2026
Recommend
CEO approval
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Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

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HUB International Response
4w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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