Could easily do the job fully remote - Customer Service Representative HSBC Employee Review

3.0
18 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Hybrid working GPI protection Colleagues and friends you make at work Sharesave schemes Paid lunch £6 a day Mental wellbeing and 121 check ups 4 day Compressed shift

Cons

Not able to pick your shift pattern Have to work some weekends Outdated software Way to many procedures to follow and assist the customer No fully remote working from home (although they did this throughout covid)

Explore other reviews about HSBC

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

4.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Cons

Came to work one day and they just had the keys changed and the doors padlocked.

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