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      HSA Bank

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      HSA Bank reviews

      HSA Bank Call Center - Anonymous employee HSA Bank Employee Review

      3.0
      24 Mar 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Managers were nice, the office space was new at the time I worked there, so everything was nice and new.

      Cons

      Because the call center itself was new, as well as the computer systems, etc., there were a lot of issues with with trying to fix things that ended up impacting customers, which was unfortunate.

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      5.0
      4 Jun 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay. After Tax season it's very easy.

      Cons

      Technical Difficulties during training. Teams never worked and often used my personal computer for meetings.

      2.0
      27 May 2026
      Senior associate, premier member services cc
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits are decent. They have a good amount of resources if you need them. Good amount of PTO.

      Cons

      Implementation of software is horrible to put it nicely. Constantly understaffed with mostly incompetent lower management. Inflexible schedules. May be near impossible to get time off based on team you're on It's the very definition of a toxic workplace.

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