Avoid!! - Anonymous employee HOSTMAKER Employee Review

1.0
28 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some excellent under appreciated staff.

Cons

Before working at Hostmaker, I had never had a panic attack. While working there, I had three in the space of six months. Throughout my time at this company, my every move has been scrutinised, any small mistake added to a spreadsheet of errors my first line manager created for all of her subordinates. This was the first thing that shocked me. The second was being hired to do one job and then that job magically transforming to a completely different one, one in which myself and my colleagues were name and shamed to the rest of the team, and if not, externally, by either our manager, or any other of the other managers who worked closely with us. Hostmaker employees are never praised for the work they do, and more often than not, have to put in unpaid overtime with absolutely no recognition. We're told we are numbers (literally, this was said to us) and made to feel like mere cogs in a money making machine. Tens of us were fired on the spot and then the remainders asked to do the jobs of the people who were just let go, instead of or in addition to our own. There is no organisation because it changes every few weeks, there's terrible communication and there are new procedures put in place without informing staff, then those employees are told off like naughty school children when they fail to implement them. We were promised certain things in the offer letter which miraculously disappeared as soon as we signed the contract, forced to watch diatribes every week, not given any opportunity for social events, so there is no community feeling and just a terrible low morale atmosphere.

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HOSTMAKER Response
7y
Thank you for taking the time to share your feedback. Hostmaker is currently in a period of high growth, and with this comes change. Our leadership team has had to make some long-term business decisions which we’re aware has had negative implications in the short-term. This meant that we have had to re-structure the business that has meant letting go of some people. These decisions are never easy, but were taken with a view of strengthening our business growth for the future. I have taken on-board your specific feedback and shared this with the team concerned and I'm sorry that you were one of the people affected by the changes we have made. We have also made some hey hires within the leadership team such as the Head of People that will help us further our people offering in the workplace. In addition, we are looking to enhance our people systems through leveraging technology platforms more efficiently to create a better employee experience. I’d be happy to discuss any specific other feedback you may have. Please email me at feedback@hostmaker.com. Thanks, Nakul. Nakul Sharma - CEO

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1.0
11 Feb 2020
Anonymous employee
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CEO approval
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Pros

Tea and coffee supplies provided in the office.

Cons

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2.0
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CEO approval
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Pros

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Cons

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