Some good people, but poor leadership and direction - Anonymous employee HHAeXchange Employee Review

3.0
6 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some people do care very much and most teams have a kind culture.

Cons

New leadership over the past two years have thrown the company into chaos. New leaders have been brought in to clean house and form new teams that are already on their second, third, fourth attempts at creating the right org structures. Meanwhile the culture is suffering and good people are looking for work elsewhere because there’s no stability or safety in the company. Clients and partners feel the instability and are distrusting the company more and more. There were good cultural initiatives put into place (mentorship program, continued education) that have been completely rolled back. Leadership is now requiring folks to work in office who were previously hired to work remotely full-time, but the same in-office policies don’t apply to senior leadership. The company is moving backward while its top talent seeks employment elsewhere.

Explore other reviews about HHAeXchange

5.0
20 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart, driven people; mission-driven space; room to grow and build.

Cons

Change can create ambiguity; pace isn’t for everyone.

1.0
24 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some amazing people within this company that truly believe in the culture and mission this company used to represent. They are the only reason the customers are still being served in a meaningful way.

Cons

Failed launches. Misrepresented sales. products that break and cost their customers $$ in losses. More concerned about showing profitability than taking care of the customer - stopped pretending to balance the two years ago. Senior leadership is 100% committed to themselves and no one else. The company’s moral compass is completely lost. And lastly, they’ve specialized for years now at reducing staffing levels without properly forecasting how that impacts the customer and the services they require us to perform in order to use a shotty product.

3
See reviews by: Helpful|Rating|Date|All