Good people, good team culture. Unprofessional leadership - Senior Software Engineer HHAeXchange Employee Review

2.0
2 Nov 2022
Recommend
CEO approval
Business outlook

Pros

The work-life balance is excellent 100% WFH since COVID started, but the physical Boston office is always accessible when we want to go in for a change of pace or to see coworkers in person Coworkers are kind, compassionate people who genuinely want to help our clients succeed, and have a great spirit of teamwork without egos. They're an absolute joy to work with Merit-based promotions were quick and timely but mine all happened before my company was bought out by HHA. I don't know if this is still the case today

Cons

The teams are small and there's not enough people to do all the work. Recent firings have made this even more difficult Zero transparency from high-level leadership is leaving everyone to try to guess at their intentions. Morale is plummeting. Salary is below market rate and pay increases are infrequent. A market rate adjustment earlier this year was delivered months late for a laughably small increase. There have been some one-off bonuses that help a bit, but total comp is still low

Explore other reviews about HHAeXchange

5.0
20 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart, driven people; mission-driven space; room to grow and build.

Cons

Change can create ambiguity; pace isn’t for everyone.

1.0
24 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some amazing people within this company that truly believe in the culture and mission this company used to represent. They are the only reason the customers are still being served in a meaningful way.

Cons

Failed launches. Misrepresented sales. products that break and cost their customers $$ in losses. More concerned about showing profitability than taking care of the customer - stopped pretending to balance the two years ago. Senior leadership is 100% committed to themselves and no one else. The company’s moral compass is completely lost. And lastly, they’ve specialized for years now at reducing staffing levels without properly forecasting how that impacts the customer and the services they require us to perform in order to use a shotty product.

3
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