They overwork you and rarely approve VAC time. They put under so much pressure to meet target make sales and even thrreathen to fire you if you don't meet MRR target. I don't know of other departments but if you're a frontline agent, you're at the bottom of the chain and can be disposed at anytime.
If you're looking for job security HGS is not the company for you.
The calls from Customers can mentally affect you and the company doesn't care.
Rogers is like the main client for the company, so you can understand how horrible the work environment will be.
I hated everyday I worked at this company.
The day I finally resigned was one of the best days of my life.