Pretty Unprofessional Wouldn't recommend - Customer Service Representative HGS Employee Review

1.0
19 Jul 2022
Recommend
CEO approval
Business outlook

Pros

They seemed nice and seemed to offer multiple contracts.

Cons

They overbook and if you were the last then good luck. They'll kick you out of that orientation after the tech set up and try to get you to go to another job that gives you less than what you started off with. They have multiple zoom meetings and that's probably why they overbook so much. Once you address this then it won't be until the next day or later until they address you back. They are unprofessional and will have you waiting to start a job that you don't actually have even with the equipment.

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HGS Response
3y
Thank you for taking the time to offer your feedback. We are focused on offering the very best support to our employees. We take your feedback very seriously and are working on ways to improve the HGS experience for all of our employees. We would like to continue this conversation with you to help us improve, and for this reason, your feedback is extremely important. Please connect with us at talk2us@teamhgs.com to further our conversation.

Explore other reviews about HGS

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

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HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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