Not very supportive of the team - Member Service Associate HFMA Employee Review

Great pay, supportive staff, caring bosses, new leadership and vision, great coworkers

There isn't much upward mobility, but not everyone wants to be CEO. It's nice to just clock in, do your job and enjoy it.

Overall, the staff are good, hardworking people. The fully remote environment helps support a healthy work/life balance.

The Senior Management team has turned over and the new leaders tend to micromanage. Instead of focusing on strategy, they often get caught up in minor details that would be better handled by the staff who are actually doing the work and have first‑hand information from members.