No experience necessary - Service Desk Subject Matter Expert HCLTech Employee Review

1.0
13 Dec 2015
Recommend
CEO approval
Business outlook

Pros

The Health Benefits are good

Cons

The Management is horrible. They run the American side of the company like it is India. Their only idea to fix problems is to blame the employee and push them harder instead of changing policies and procedures to fix the issue. The employee portal is so convoluted and confusing even managers do not know how to use it.

Explore other reviews about HCLTech

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A huge company with multiple verticals. Tons of projects across the US.

Cons

Every administrative process takes a long time.

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