Customer Service not a priority - Director of Audit HCLTech Employee Review

4.0
11 May 2015
Recommend
CEO approval
Business outlook

Pros

Overall the people that work for HCL are extremely intelligent and experienced. If you have a talent and stand out., you will get noticed.

Cons

Too focused on KPI statistics and not the actual work that goes behind it. They try to automate everything regardless of the fact that LOGIC sometimes is critical to the outcome.

Explore other reviews about HCLTech

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

It was a job. Pros??? None

Cons

Low pay, no Communication. They Lie. My contract ran out, We had a lot of work and not enough people. They told me they were exyending my contract and to come back to work on Monday. I went to work on Monday and I was locked out of the system. All my id's were disabled. I have been waiting for two weeks to be rehired. At first people were sending out emails to find out what was going on, now there is nothing. I've been ghosted. This happened to a number of people. Plus the people they just let go !!!!!

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