Team leads here are bad - Customer Service Representative (CSR) HCLTech Employee Review

2.0
27 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Work itself is easy and enjoyable. Irate customers are minimal.

Cons

Leads are bad to their people they are treating their direct reports as slaves.

Explore other reviews about HCLTech

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

4.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive space for technologists that enjoy working with others

Cons

Historically offshore is treated poorly

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